Track customers and clients and provide services to them in hotels, motels, restaurants and cafeterias, pubs and bars.
Main features:
- Track reservations, cancellations and different types of bookings.
- Get real-time updates from clients throughout your facility as far as their state is ("Booked", "Arriving", "Assigned Room", "Extended Reservation", etc.)
- See what the clients status is at any time within the facility and rooms and beds they might have been assigned to (in case of hotels) and tables (in case of restaurants, cafeterias, pubs and bars).
- Track and resolve requests and complaints.
- Get reports by time spent on every visit by reservation or visit number.
- Calculate billing at any time.
- Multi-facility version available for an extra fee.
Best implementation:
- Devices: The application runs better with a combination of at least one wall-mounted monitor display and a series of tablets or any computer that has a modern internet browser. Chrome is preferable but it will also work on Firefox, Safari, Edge, Opera, etc.
- Internet Access: You need to have internet connectivity unless you are running an internal server and your additional facilities, if any, are connected via MPLS, intranet, or similar technology.
- Seats: On a typical facility you might have an area with capacity for 50 or more rooms (or tables) per floor. The simplest version can accommodate up to 500 locations of your liking. If you need more, let's say you run a hotel with 2000 rooms, we can provide that for an extra fee. You need 20,000 or above? No problem. A national chain of hotels? No problem either.